Why shop at The Air Cleaner Store? There are many good reasons. We are committed to bringing you the highest quality products to improve your indoor air. Our sales reps are highly trained and experienced in solving indoor air quality challenges. We have comprehensive educational online resources for indoor air quality remediation. Our dedicated customer service makes us stand out from our competitors.
Simply place your order online or call us at (877) 432-1247, and your solution will be on its way. Need more convincing? We thought so. Here are 10 great reasons to shop with us today:
1. Our Online Store – Quality vs. Quantity
Our product line up is concise. We offer the best air cleaner on the market today that will help you maintain healthy indoor air, whether it is for your home or your workplace. Do you need an air cleaner for indoor airborne allergens? We carry the best products from Austin Air, the industry’s top brand. Maybe you need help managing airborne chemicals (VOCs)? Or perhaps you need an air cleaner to manage infectious disease? Our Austin Air Cleaners are the top rated product for both residential and commercial use. Clinically proven, used by FEMA and the American Red Cross.
2. Authorized Retailer Status
We have been an authorized retailer for Austin Air since 2003. As an authorized dealer, you can be assured that we conform to and exceed our manufacturers’ most stringent performance standards. We have extensive knowledge and insight about our products and can provide you with the education to help you get the most out of them.
We stay on top of product updates and need-to-know information, such as product recalls and modifications, so that we can pass this knowledge along to you. Moreover, when you buy products from an authorized retailer, the manufacturer will honor all current warranties. You’ll get the best service possible when you need it.
3. Secure Shopping
Your satisfaction is our first priority. When you make a purchase with us, your information remains completely confidential and secure. Whenever we collect sensitive information from you, such as credit card data and contact information, the information is encrypted and transmitted to us in a secure way. You can verify this feature on our web pages by searching for a closed lock icon at the bottom of your web browser or by looking for “https” to appear at the beginning of the web page address.
Our website is scanned every two minutes for security flaws. Additionally, The Air Cleaner Store has contracted with two of the top rated internet security firms to monitor the health of our website and keep it safe from hackers.
4. Valued Privacy
We never sell or rent your information with anyone.
We will not share your information with any third party other than the manufacturer for the purpose of shipping.
We protect your information both online and offline.
Our computers and servers, where we store your information, are kept in a secure environment.
5. Expert Advice
Our team of product experts includes health care professionals and engineers. We are committed to giving you personalized guidance and trustworthy service. As you shop in our store and explore our website, we invite you to call our experts (877) 432-1247 or email with any questions you have about our products.
You can count on our team to learn about your specific needs and give you a personalized sales consultation with reliable recommendations for the products that will solve your indoor air quality issues.
Contact our air quality experts from 9:00AM to 6:00PM EST. Additionally, visit our information-packed Knowledge Center, Common Questions, IAQ Glossary and blog anytime for reliable buying guidance, information about air treatment challenges, and a variety of other helpful product resources.
6. 30-Day Money-Back Guarantee
We want you to be 100% satisfied with your purchase. That’s why we offer a 30-Day Money-Back Guarantee. If you are not happy with your purchase for any reason, visit our online Customer Service Center to fill out a return request within 30 days of your purchase or call us at (877) 432-1247 to obtain a return authorization. Then, we’ll e-mail you instructions for shipping the product back (you will incur the shipping costs and a restocking fee). Once your product has been received we will process your refund. Please read our return policy for more information.
7. Standard Shipping On All Orders
We offer free standard shipping everyday on orders over $35 when shipping to the lower 48 states. For items shipping to Hawaii and Alaska, we offer deeply discounted shipping.
Orders under $35 ship for only $4.95 to most destinations within the contiguous United States. Please read our Shipping & Delivery Policy or contact us for more details!
8. Fast Delivery
Our products are drop-shipped to you directly from the manufacturer, which saves both time and money. When shopping on the site, you’ll see a stock status and an estimate for when the product will be shipped after you have chosen a color. This information is continuously updated for accuracy, so you can always estimate how quickly a product will arrive on your doorstep. All product orders being shipped within the contiguous U.S. include standard shipping by UPS or Fedex Ground. We will send you tracking information once your product has shipped or, if you prefer, you can Track Your Order on our website. When purchasing a product, you have the option to upgrade your shipping speed at an extra charge.
9. Easy Returns and Exchanges
We have made product returns and exchanges incredibly easy with our online Customer Service Center. If you are not satisfied with your product and want to return it for any reason or if you want to exchange it for a different one, complete a return request using the Customer Service Center within 30 days of your purchase. You can also contact us at (877) 432-1247 with return and exchange requests. Once we receive your information and approve the return, we’ll send you an e-mail with a return authorization number and complete instructions for your return or exchange. Read our return policy for a more detailed explanation.
10. 18 Years of Experience
In 2021, The AIr Cleaner Store celebrates its 18-year anniversary! We’ve offered high-quality indoor air quality products since opening our doors in 2003. We are committed to our goal to help you create a better quality of life.